Claims Centre

Personal Accident General Claim Advice

In the case of Personal Accidental Disability claims, you should submit the following to your insurer as soon as possible:
  • Submit all original hospital and physician's reports with the name of the insured person, sex and age, giving details of the nature of the loss and the extent and period of disability, a police report should be submitted where relevant.
  • Completed claim form with details of the accident.
In case of a Death claim, additional documents such as the original death certificate and the relevant coroner's report should be submitted with the above documents.

Accidental Medical Expenses

You should submit the following to your insurer:
  • A receipt with the name of the insured person, sex and age. Diagnosis of disability requiring treatments and name of surgical procedures performed. Date of visit or admission and discharge. Itemization of charges.
  • Completed claim form with your doctor's signature and hospital chop on it.
You can give the claim form to your doctor and he/she will fill in the medical part of the report with the hospital chop on it. Charges may apply for filling and chopping the form.

Income Reimbursement
  • You should submit all original hospital and / or physician's reports with name of insured person, sex and age, giving details of the nature of the disability and period of disability, and a police report where relevant.
  • Completed claim form with details of the accident.
  • Regular medical reports will be required during the period of the disability.
Your insurer may require you to take regular medical check-ups with their appointed medical consultant.